Home care packages – clinical care and support with daily tasks to help you live independently at home

Our fully accredited, government funded home care services are fully flexible, totally designed around your individual needs, and are available seven days a week right through the year. We operate throughout the NSW Eurobodalla region, including Batemans Bay, Moruya and Tuross.

We provide a wide range of care and support services right in your own home, from help with chores around the house and garden, shopping, transport, and preparing meals right through to more personal care like help with showering and dressing, assisting you with your medications or providing qualified clinical care.

You’ll receive more or less support as your needs change, helping you maintain the dignity, flexibility and enjoyment of staying at home as long as possible.

And, if you or your family need a break for a while, with the assurance of knowing you’ll be looked after around the clock, we also offer respite care in our award winning Banksia Lodge.

What is Banksia Community Care

Banksia Community Care is a fully accredited, approved provider of a wide range of care and support services – or home care packages – designed to assist older people living independently in their own home. These services are provided direct to the home seven days a week right through the year, and can be used as the primary care service or to support families and carers already assisting loved ones in the home.

Clients can choose from a diverse and flexible range of services, from help around the house through to higher level clinical or personal care, enabling them to choose the mix of support that best meets their individual care needs and expectations.

Our Community Care service is delivered within the guidelines of the Government’s Consumer Directed Care program. For more information about Consumer Directed Care, you can also visit the Government’s myagedcare website.

What is Consumer Directed Care?

Consumer Directed Care (CDC) is part of the Australian Government’s Home Care Packages Programme, and was introduced as part of the Government’s aged care reforms.

All accredited home care packages are delivered within the CDC guidelines.  This means you (and your carer, if you have one) have full choice and control over what services are delivered to you, who delivers them to you, and when and where they are delivered.

Under CDC:

  • you and your service provider work together to develop your individual care plan
  • you agree how much you want to be involved in managing your care plan
  • you receive monthly statements about your individual funding budget, showing how much funding you have and how it is being spent
  • you and your service provider regularly review your care package to ensure it is meeting your individual needs.

CDC also allows you to use your own money to purchase “top up” services to complement your care package, if you choose to.

Learn more about the Charter of Aged Care Rights

For more information about Consumer Directed Care, visit the Government’s myagedcare website, or contact  Banksia Community Care on:

P: 02 4471 6621
E: communitycare@banksiavillage.com.au

How can I access a Home Care Package through Banksia Community Care?

To access a Home Care Package through Banksia Community Care, you will first need to undergo a comprehensive assessment by an Aged Care Assessment Team (ACAT).  The ACAT assessment will determine your care needs and the level of government funding available to you.  To find out how to obtain an ACAT assessment, visit the Government website myagedcare.gov.au, or call the MyAgedCare team on 1800 200 422.

Once you have your ACAT assessment in place, the Department of Health will provide you with a unique referral code. You can then engage Banksia Community Care, or any other approved provider to supply care and support services to you in your home.

Banksia’s friendly Community Care team will work with you to develop a care plan and select the services that meet your individual needs. In line with Government regulations clients maintain complete control over their home care package and can change the mix of services at any time, as their needs change.

What services are available?

We provide a range of practical home help and professional clinical care services for elderly people, designed to make staying at home easier and more comfortable.

Our services include:

  • Personal care
  • Home care and maintenance
  • Cleaning
  • Shopping
  • Gardening
  • Meal preparation
  • Transport
  • Clinical care
  • Medication administration
  • Allied health care
Am I eligible?

To be eligible for a community care package, you will need a comprehensive assessment (called an ACAT assessment) by an authorised ACAT assessor.  For more information about an ACAT assessment, you can call ACAT directly on 1800 200 422, visit myagedcare.gov.au, or talk to your GP.

Our friendly staff are only too happy to discuss your personal requirements with you confidentially, and to answer any questions you may have.  To find out more about how we can help, contact our Community Care Manager, Charlene Dallimore on:

P: 02 4471 6621
E: charlene.dallimore@banksiavillage.com.au

How much does it cost?

Banksia’s home help services are individually tailored to the needs of each client, and costs depend on which services are chosen and how often they are needed.

See our Community Care fee schedules

Learn more about the Government’s new Home Care Package pricing effective 1 July 2019.

Government funding is available for Community Care, under its Consumer Directed Care program. This funding is subject to a means test by the Government to determine an individual’s eligibility for funded home care packages, making the services more affordable to clients who are on a pension or of low means. Private payment options are also available, making it possible for clients to purchase services on either a one-off or ongoing basis.

How do I apply?

Available to residents of the Eurobodalla Shire including Batemans Bay, Moruya, and Tuross Head, as well as those living at Banksia Village in Broulee, Banksia Community Care provides a range of quality support services to help older people remain independent in their own home and environment.

To find out more about how we can help, or to apply for a home care package with us, contact our Community Care Manager, Charlene Dallimore on:

P: 02 4471 6621
E: communitycare@banksiavillage.com.au

Enquire about Banksia Community Care

For more information about Banksia Community Care, please contact our Community Care Manager, Charlene Dallimore on:

02 4471 6621            communitycare@banksiavillage.com.au